This month at MasterMinds: Attracting and Keeping Your Customers
Family Bicycles sells recreational bicycles for all members of your family from 2 to 102! They pride themselves on their superior customer service and ability to find the right bicycle for each person. Their unique business problem is two-fold. Most of their new customers say they found Family Bicycles via referral or by driving through the area and seeing the store sign. How does Family Bicycles leverage their current customers to recommend them to others more often? Once Family Bicycles attracts customers, how do they keep their customers? Family Bicycles sell hundreds of bikes each year, but more than half of those customers never return to the shop. What types of programs/incentives would bring people back to shop at Family Bicycles?
Join us at the August MasterMinds session to help Family Bicycles solve their business challenge. To attend, please pre-register by clicking on the registration button above.
We hope to see you August 30th at MasterMinds!