Provides IT support on applications and participate in projects. Responds to issues and conducts end user training. Works with Subject Matter Experts to support build design including making decisions on system build content and determining appropriate documentation. Prepares flow charts models and procedures to assist in problem analysis and submits recommendations for solution. Writes system and programming specifications for system implementation to meet user needs. Prepares and maintains technical documentation to guide system users and assist with the ongoing operation maintenance and development of the system. Modifies features supplied by off the shelf system. Works with vendors as needed on technical requests. Collaborates with users to coordinate and develop test plans tests application software to assure accuracy integrity interoperability and completeness to achieve desired results. Understands and abides by change control documentation.
Junior College required and 2 years minimum experience, Bachelors preferred
2 to 5 years of technical report writing experience working knowledge of system administration tools and scripting languages preferred
If required by position an application specific certification may be required. The timeline for completion of the certification will be set by the manager but is expected to be completed within 90 days of the completion of training.
Apply online at https://wfa.kronostm.com/index.jsp?SRCSEQ=postingSearchResults&locale=en_US&applicationName=SaintLukesKTMDReqExt&SEQ=jobDetails&POSTING_ID=79187466478